RoomRaccoon, a leading hotel management system for independent hotels, recently released its annual SA Summer Hotel Performance Report 2025.
Drawing insights from over 4 500 rooms across independent SA hotels, B&Bs, guesthouses, and lodges across the country, the report examines key performance trends from 1 December 2024 to 28 February 2025 and provides a year-over-year comparison to highlight shifts in the market.
According to the data, hotels are becoming increasingly adept at diversifying revenue streams beyond room bookings.
Capitalising on upsell and cross-sell opportunities, RoomRaccoon users earned R48 million in ancillary revenue over the summer months, marking a 27% increase from the previous year.
The most popular add-on was food and beverage, followed by room upgrades, spa and wellness treatments, experience and activities and transport and parking.
Some other key findings in the report included:
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2025-03-27T11:29:32Z